Well Spa Policies

BY APPOINTMENT ONLY


Well Spa Hours:

 

Monday - Saturday 11:00 am - 8:00 pm
 

 

RESERVATION REQUIRED: A credit card may be required when booking your appointment.

LATE ARRIVALS: 
Late arrivals within 20 minutes of scheduled start time will have their session customized to fit the allotted time. As a courtesy to our other clients, appointments will be automatically cancelled 20 minutes after scheduled start time and charged according to cancellation policy.

CANCELLATION AND NO SHOW POLICY:  Please note a 24-hour cancellation notice is required for all treatments. As a courtesy, if the appointment is cancelled no less than 6 hours ahead of the appointment, there will be no charge or penalty.

The total value of the services scheduled may be charged in full for clients who “no-show” or fail to cancel their reservation within a 6 hour time period. Voucher clients who "no-show" or fail to cancel their reservation may be charged a fee up to the value of the voucher upon re-booking.


GRATUITIES:  For your convenience, we add a 15% Service charge to all spa services at the time of service. The therapists receive 100% of that service charge. If you would like to add any additional gratuity, you may do so by notifying your therapist.

Thank you for your cooperation.



S'Scents Holistic Therapies

 

Phone: (972) 379-7798

 

Office Hours:

Mon - Sat 10am - 6pm

 

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